Multi-Outlet Retail Pharmacy

Case Study Implementation Successful

Industry: Healthcare / Retail POS

The Problem:
A pharmacy chain with 5 outlets was struggling with inconsistent inventory data. Sales at HQ didn’t match outlet stock, leading to over-purchasing and dead stock. More importantly, they couldn’t generate “Consolidated e-Invoices” for their thousands of B2C transactions.

The Risk:
LHDN compliance risk due to inability to aggregate monthly B2C sales into a single valid submission. High operational cost due to manual data entry between outlets.

The Mac Soft Solution:
We implemented AutoCount POS with HQ Sync.

  1. Centralized Inventory: Real-time stock visibility across all 5 branches.
  2. Consolidated e-Invoice Workflow: Configured the system to automatically aggregate daily sales and generate one single Consolidated e-Invoice per month, satisfying LHDN requirements without stopping the retail queue.

The Result:
Stock accuracy improved by 40%. The finance team saved 20+ hours per month on e-Invoice administration.

The Result

By implementing this structured AutoCount workflow, the client achieved 100% LHDN e-Invoice compliance and reduced their audit preparation time by over 15 working days per year.

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