What happens if an e-Invoice is rejected after 72 hours?

Verified by: Mac Soft Compliance Team Last Updated: January 25, 2026

If the 72-hour window has passed and an e-Invoice is found to be incorrect or rejected by the buyer, you cannot “cancel” the document in LHDN’s system. According to the mandate, you must issue a Credit Note or Debit Note to adjust the value and maintain a clear audit trail of the correction.

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